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Welcome to the Vale of Glamorgan Council's Citizen Portal


Who can use the Portal?

  • Parents
  • Carers
  • A Young Person

What can you do via the Portal?

  • Apply for a school places for your Child/Children.

  • Register for the 2 year old childcare offer.

  • View, Submit or Request Information in relation to your Child/Children.

  • View, Submit or Request Information if you are a Young Person.


Logging In

If you are new to this site then please register, otherwise you may login using your existing login credentials. Our Registration Guide is here for help and support.

If you have forgotten your password, please use the "forgotten your password" link and follow the instructions carefully.


Recommendations for using the Citizen Portal

  • As there are a number of fields to complete, we recommend using a larger screen device, e.g. a PC, laptop or notebook.

  • Supported web browsers are: Safari; Google Chrome (latest version) and Edge.

  • The portal will timeout after 20 minutes. Your application will be saved each time the 'next/continue' button is selected. If a timeout occurs you will need to login again to continue with your application.

Further information on registering or using this Portal can be found in the 'User Guides' section at the bottom of this page.


School Admissions Information

Get a Parental Guide to School Admissions 2024/25 Here

Visit the School Admissions Website Here

Additional Learning Needs Information

Visit the Additional Learning Needs Website Here

A Booklet for Parents with Children/Young People with Additional Learning Needs (ALN) Here

Additional Learning Needs Transformation Programme Here